Privacy Policy

    
        Last Updated: 2025-April-22 20:30 CST
        
        This Privacy Policy describes how astro.click collects, uses, and shares the personal information of users (hereinafter, "you" or "users") who access or use our services, website astro.click, and any other related platform (hereinafter, the "Services").
        
        1. Data Controller of Your Personal Data:
        
        The data controller responsible for processing your personal data is:
        
        ASTROWEB S.A. de C.V.
        https://astro.click/
        help@astro.click
        
        2. Personal Data We Collect:
        
        We may collect the following types of personal data:
        
        Identification Information: Name, last name(s), email address, telephone number, postal address, username, and password.
        Demographic Information: Age, gender, country of residence (optional).
        Usage Information of the Services: IP address, browser type, operating system, pages visited, browsing time, links clicked, and other information about how you use our Services.
        Transaction Information: Details of purchases or transactions made through our Services.
        Other Information: Any other information you voluntarily provide to us through forms, surveys, or communications.
        
        3. How We Use Your Personal Data:
        
        We use your personal data for the following purposes:
        
        To provide and maintain our Services.  
        To manage your user account.
        To process your orders and payments.
        To communicate with you, including responding to your inquiries and providing you with information about our Services.   
        To personalize your experience on our Services.
        To improve our Services and develop new functionalities.
        To perform analyses and market research.
        To send you promotional communications.
        To comply with our legal obligations.
        To prevent fraud and ensure the security of our Services.
        
        4. Sharing Your Personal Data:
        
        We may share your personal data with the following types of third parties:
        
        Service Providers: Companies that help us operate our Services (e.g., payment processing, web hosting, data analysis, marketing). These providers are contractually obligated to protect your information.
        Competent Authorities: When we are legally obligated to do so or when it is necessary to protect our rights or the rights of third parties.
        Business Partners: With your consent, we may share your information with business partners to offer you products or services that may be of interest to you.
        In the event of a merger, acquisition, or sale of assets: Your personal information may be transferred to the acquiring entity.   
        
        5. International Data Transfers:
        
        Your personal data may be transferred to and processed in countries other than your own. We will implement appropriate safeguards to protect your personal information in accordance with applicable laws.
        
        6. Your Rights:
        
        You have certain rights regarding your personal data, which may vary depending on the jurisdiction. These rights may include:
        
        Access: The right to request access to your personal data that we hold.
        Rectification: The right to request the correction of inaccurate or incomplete personal data.
        Cancellation/Suppression/Erasure: The right to request the deletion of your personal data, under certain circumstances.
        Opposition: The right to object to the processing of your personal data for certain purposes.
        Restriction of Processing: The right to request the restriction of the processing of your personal data, under certain circumstances.
        Data Portability: The right to receive your personal data in a structured, commonly used, and machine-readable format, and to transmit it to another data controller (where applicable).   
        Withdraw Consent: If we have based the processing of your personal data on your consent, you have the right to withdraw it at any time.
        To exercise your rights, please contact us through the contact information provided in Section 1. We may need to verify your identity before responding to your request.
        
        7. Security of Your Personal Data:
        
        We implement reasonable technical and organizational security measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. However, please note that no data transmission over the Internet or electronic storage system is completely secure.   
        
        8. Retention of Your Personal Data:
        
        We will retain your personal data for as long as necessary to fulfill the purposes for which it was collected, including to comply with any legal, accounting, or reporting obligations.   
        
        9. Links to Third-Party Websites:
        
        Our Services may contain links to third-party websites. We are not responsible for the privacy practices of these websites. We recommend that you review the privacy policies of each website you visit.   
        
        10. Changes to this Privacy Policy:
        
        We may update this Privacy Policy at any time. We will post the updated version on our Services and indicate the date of the last update. We recommend that you periodically review this Privacy Policy to stay informed about how we protect your information.   
        
        11. Contact:
        
        If you have any questions or concerns about this Privacy Policy or our privacy practices, please contact us through the contact information provided in Section 1.